It is becoming one of the most powerful profit levers inside modern dental practices.
In this episode of The TechDental Podcast, host Dr Randeep Singh Gill sits down with Subhash Mishra, Managing Director UK & Ireland at Convene, to explore how AI, automation, and operational intelligence are transforming dental admin into a measurable growth engine.
This conversation goes beyond hype. It focuses on real-world implementation, ROI, and how dental practices and DSOs can redeploy front desk teams from manual admin to patient experience, conversion, and revenue generation.
In this episode, we cover:
Why the front desk is the operational heart of a dental practice
How AI and automation free up significant staff time each month
Turning reception teams into patient engagement and revenue teams
The true ROI of front desk automation beyond cost savings
What dentistry can learn from hospitality and consumer tech
Scaling automation across multi-site practices and DSOs
Why admin AI often delivers faster ROI than clinical AI
This episode is essential listening for:
Dental practice owners
Practice managers and operations leaders
DSOs and group executives
CFOs and investors in dental healthcare
Anyone interested in AI-driven operational scale
🎧 About the Host
Dr Randeep Singh Gill
Founder, TechDental
Website: https://www.techdental.com
LinkedIn: https://www.linkedin.com/in/dr-randeep-singh-gill-576580357/
Email: info@techdental.com
TechDental is the strategic intelligence hub for leaders shaping the future of dentistry across AI, data, business, and operational scale.
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