In this episode of The TechDental Podcast, Dr Randeep Singh Gill sits down with Andrea Albertini, CEO of Global Distribution and Technology at Henry Schein, whose technology business runs the software inside more than 100,000 dental locations worldwide.
We get into:
- Why distribution and technology are one operating environment, not two businesses
- Why you cannot layer AI onto a fragmented ecosystem
- How deploying across 100,000-plus locations removes the pilot phase
- The shift from practice software as a system of record to an active participant
- Governance as an adoption strategy, and who owns clinical responsibility when AI supports a decision
- Where the genuine demand is, and where the noise is
- Why interoperability, not individual tools, is the real challenge
The examples are dental. The lessons on infrastructure, governance and AI adoption apply to any complex, regulated organisation.
👤 GUEST: ANDREA ALBERTINI, HENRY SCHEIN
LinkedIn: https://www.linkedin.com/in/andrea-albertini-0735262/
Henry Schein: https://www.linkedin.com/company/henry-schein/
🔗 CONNECT WITH TECHDENTAL
Host Dr Randeep Singh Gill: https://www.linkedin.com/in/drrandeep/
Web: https://www.techdental.com
Email: info@techdental.com
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TechDental is the UK podcast on AI, capital and operator strategy in dentistry. We bring founders, operators, clinicians and investors the strategic picture on how AI and infrastructure are reshaping dental practice economics, DSO strategy, and the future of the profession. New episodes weekly.
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